Frequently Asked Questions (FAQ)
1. What are Composite pallets made of?
Our pallets are primarily made from glass fiber, which is a sustainable and durable material. We also provide bamboo and pvc pallets based on customer requirements.
You can request us for a specification sheet.
2. How long do Composite pallets last?
Composite pallets typically have a lifespan of 6-10 years depending on usage and environmental factors. Proper care and maintenance can extend their lifespan.
3. Are Composite pallets suitable for curing room use?
Yes, Composite pallets can be used outdoors and curing room, for curing room we do suggest you choose our steel reforced pallets.
4. Can I customize the size of the pallets?
Yes, we offer custom-sized pallets to fit your specific needs. Please contact our customer service team with your requirements, and we will provide a solution tailored to you.
5. Do you offer international shipping?
Yes, we ship internationally. Shipping costs and delivery times depend on your location. Please contact us for a quote and detailed information.
6. How can I place an order?
To place an order, simply visit our “Contact Us” page and submit your inquiry. Our sales team will get in touch with you to finalize the details and provide an invoice.
7. What is your Quality Guarantee?
We keep the quality for exported pallets for 2 years. Any broken pallets within 2 years we can ship free in your next order.
8. Can I get a sample of the pallet before placing a bulk order?
Yes, we offer samples of our pallets. Please reach out to us through the “Contact Us” page to request a sample, and we will arrange delivery.
Both 10*10cm small piece and your size pallets is available.
10. Are your products environmentally friendly?
Yes, we prioritize sustainability.Our pallets material of glass fiber is recycled and our pallets is also can be recycled.
11. What should I do if I have a specific requirement or question about the pallets?
If you have specific needs or questions, our customer service team is here to help. Please contact us directly via email or the “Contact Us” form, and we will respond promptly with a solution within 24 hours.